Update by user Oct 14, 2011
RIP-OFF DO NOT CONTACT THEM.
Sacramento Carpet Cleaners
897 j st, sacramento, CA 94814
(855) 714-8500 â€Ž
Original review posted by user Oct 14, 2011
LC "Ž - Sep 14, 2011
I will be honest; I wish I could rate this company with a -1.When I originally called to make my appointment the receptionist that answered the phone was trying to rush me through the call.
It was close to closing time on a Friday and she obviously had better things to do. I had to stop her twice to attempt to give her my contact information because she was in such a hurry. On the day of my appointment no one showed (today). They didn't even bother to call.
When I called them back to "cancel" my appointment due to no call, no show, the receptionist was "shocked" that she didn't even have a record of my appointment on the day that she told me I would get service. Probably because she was too busy trying to get out of the office on a Friday afternoon to take my information. She had the gall to ask if I wanted to reschedule. (Obviously, I did not) In this day in age, where money is scare and word of mouth is key to running a business, I am surprised that they run a company in this manner.
(I took a morning off from work for this!) I will NOT ever use their services and make sure that no one that I know uses them either. My neighbor said I was lucky they didn't show, they ruined her couch and sub-flooring when they came to her house.
I wish she had told me sooner.KEEP AWAY!!!
Review about: Green Home Carpet Cleaning.